Support

👤

Customer Dashboard

License status, downloads, orders and device info in one place - available once purchasing opens.

Coming soon

💬

Discord

Community server coming soon.

Coming soon

Email

Email support and we will answer within one business day. Include your license key (the first and last group are enough) and your SW BOT version.

Published at launch

FAQ

Most questions are answered in the FAQ.

Read the FAQ

Questions before launch?

Support tickets open together with purchasing. The support address is published with the launch.

Do I need Python or any developer tools?

No. You receive the compiled Windows application. Extract the ZIP, run Launcher.exe and enter your license key.

Does SW BOT support LDPlayer 9?

Yes. SW BOT is built and tested for LDPlayer 9 at 640x480.

How many accounts can I use?

It depends on the profiles you configure and on your PC hardware. Each profile is bound to an LDPlayer instance and Governor slot; every extra emulator needs more RAM and CPU.

Are updates automatic?

Yes. Supported releases are delivered through the launcher, which checks for a new version on every start.

Will updates delete my settings?

No. Your settings live in a separate folder that updates never touch: accounts, rules, timers and your license are preserved.

What happens if I change my PC?

The license device binding can be reset through support (or by the admin), after which you activate on the new PC.